From: Robin Scarlett
Service Used: Auto Body Repair
I had a great experience getting my Subaru repaired after an accident. My car looked as good as new. The people at High Tone were all friendly and helpful, and provided service above and beyond the usual. I would refer this shop to anybody.
Robin had an accident with her Subaru while driving around Snowmass, CO. Thankfully, the collision was not severe so the only damage was around the front bumper and hood area. Nobody was hurt in the accident.
Robin came in with her Subaru to first get an estimate, and then had us repair her vehicle. While the repair technicians were working on the auto body repairs, Tanja took care of the insurance claim with Robin’s insurance company. Thanks to our Direct Repair Program, Robin did not have to do any paperwork. We handled it all for her.
The vehicle needed a new front bumper and some body work on the hood. Technicians also replaced one headlamp and after the repair and paint, we gave the vehicle a full-body detailing.
During the entire repair process we kept Robin in the know, and Tanja did a great job communicating details that helped Robin be at peace while our certified auto body repair technicians worked on her car. As always, we used original replacement parts and used factory specs to perform this repair.
All in all, Robin was very pleased with the complete service, from handling the insurance paperwork to making her Subaru look as good as new.