From: Denise T.
Service Used: Auto Body Repair, Detailing, Head light polish
David and Audi took great care of our minivan after an unfortunate circumstance. They made sure they understood what needed to be repaired, ordered the necessary parts, and made the repairs very quickly. In addition to the excellent repairs, the extra service they provided was outstanding – polishing the headlights and detailing the van inside and out before I picked it up. Our van looks better now than it has in years!
You probably can relate to this experience Denise had with her car. For most of us, our car is more than just a tool to get us from Point A to Point B. It reveals a bit about us, who we are, how we value things, how we see the world. This is why some of us take good care of our vehicles. This is why we at High Tone Auto Body go the extra mile and make sure every single vehicle that goes out of our shop is categorically better than when it came in.
In this case, Denise brought her car in for plenty of body work. But as the car isn’t just an object, David took the time to talk to Denise and understand what happened with the car, and what needs to be fixed from the driver’s standpoint. This conversation helped us better understand the situation so that we can help Denise out with her car. This helping ment that we will go the extra mile and do a full inside-and-out detailing and headlight polish so that Denise would have her car sparkly clean.
She was very happy with the result.